Top Up TV

Offer Terms and Conditions

New, Previous and Existing Customers - ESPN 12 months for the price of 9
Terms and conditions apply. Offer available until 30 June 2012. ESPN '12 months for the price of 9' at £8.24 per month for 12 months on a 12-month contract. . Subscription prices are subject to change. We will write to inform you of any price increase. Standard £20 connection fee may apply. Calls cost 10p per min from a BT landline and considerably more from a mobile phone. ESPN refers to ESPN available through an aerial in standard definition with no interactivity. Sports mentioned refer to the sports which are available at the time of going to print. ESPN hours: Mon to Friday 2pm until 4am, Saturday 11am until 6am, Sunday 11am until 4am. Information correct at time of going to print, September 2011. Payment details required. A 30-day cancellation notice period applies to all services (an additional fee may be charged for reconnection). An aerial upgrade may be required to receive digital channels through your aerial. Compatible equipment required. Reception subject to coverage. Freeview is a separate free digital TV service which does not require a monthly subscription. Freeview is not operated by Top Up TV. Services retailed by Top Up TV Europe Ltd (Company no: 93261, Lime Grove House, Green Street, St Helier, Jersey, JE1 2ST).

New and Previous Customers - first month on us offer
Terms and conditions apply. Payment details required in order to take advantage of the free month offer. Limited period only, standard £20 connection fee may apply. A 30 day cancellation notice period applies to all services (plus additional fee charged for reconnection), so if you don't want to be charged after the free period, you must give us notice to cancel when you first take advantage of the offer. Sky Sports 1 normally costs £24.99. Sky Sports 1 and 2 normally costs £33.99. Sky Sports 1 and ESPN normally costs £32.99. Sky Sports 1 and 2 and ESPN normally costs £40.99. ESPN normally costs £10.99 a month. TV Favourites normally costs £12.99 a month. PictureBox normally costs £5 a month to TV Favourites subscribers. PictureBox is also available as a standalone service for £7 a month. Sky Sports 1 and 2 and ESPN are available through an aerial in standard definition with no interactivity. ESPN hours: Monday to Friday 2pm till 4am, Saturday 11am - 6am, Sunday 11am - 4am. Information correct at time of going to print, September 2011. An aerial upgrade may be required to receive digital TV channels through your aerial. Reception subject to coverage. Compatible equipment required. Freeview is a separate free digital TV service which does not require a monthly subscription. Freeview is not operated by Top Up TV. Services retailed by Top Up TV Europe Limited (Company no: 93261; Lime Grove House, Green Street, St Helier, Jersey, JE1 2ST).

New Customer - ESPN First Month Free
Terms and conditions apply. Cardholder's payment details required in order to take advantage of the free month offer. A 30-day cancellation notice period applies to all services (plus additional fee charged for reconnection), so if you don't want to be charged after the free period, you must give us notice to cancel when you first take advantage of the offer. ESPN refers to ESPN available through an aerial Monday to Friday 2pm - 4am, Saturday 11am - 6am, Sunday 11am - 4am. ESPN normally costs £10.99 a month. Sports mentioned refer to the sports which are available on ESPN at the time of going to print. An aerial upgrade may be required to receive digital TV channels through your aerial. Reception subject to coverage. Any technical advice given by Top Up TV is for general guidance only. If you have any concerns about being able to complete installation work or for your safety, you must consult a TV engineer. All hardware is subject to availability. Calls cost 10p per minute from a BT landline but considerably more from other networks. Freeview is a separate free digital TV service which does not require a monthly subscription. Freeview is not operated by Top Up TV Europe Ltd. Full subscription details available at www.topuptv.com. Information correct at time of going to print: September 2011. Retailer: Top Up TV Europe Ltd. (Lime Grove House, Green Street, St Helier, Jersey, JE1 2ST).

SUBSCRIPTION TERMS AND CONDITIONS

CONTACT DETAILS:

You can contact us at PO Box 801, Kirkcaldy, Fife, KY2 6WW or email enquiries@topuptv.com

For customer services, please visit www.topuptv.com or call 0871 271 4 271 (calls are charged at 10p per minute from a BT landline. Calls from mobiles or other networks may be considerably more). Call centre opening times are on our website.

THIS AGREEMENT

This document sets out the agreement between Top Up TV Europe Limited (referred to in this document as "us" or "we") and you under which we provide you with television services.

Although it is important that you read this agreement carefully please pay particular attention to section 6. If you view or do anything which helps or allows anyone else to view the Service(s) anywhere other than in your own home this is a very significant breach of this agreement and you may be required to compensate us or our Suppliers.

TERMS AND CONDITIONS

1. THE TERMS WE USE

1.1 In this agreement the following words and phrases have particular meanings:

  "Address" means the address of your home in the UK given to us during your Subscription Process and that you then notify to us from time to time;
  "DTR" means any digital video recorder you use to receive Service(s);
  "Equipment" means a decoder (eg a set top box or a DTR or a conditional access model inserted in a digital television) which we have authorised and which is compatible with our encryption system;
  "Fees" means the fees we have told you that you must pay us (including one-off connection or re-connection fees, ongoing subscription payments or payments to replace lost or damaged Viewing Cards);
  "Minimum Subscription Period" means the minimum duration of your subscription to a particular Service as notified to you at the time of your subscription to the Service;
  "Programme Content" means programmes from any Service(s);
  "Programme Library" means the library of Programme Content that is stored on your DTR;
  "Service(s)" means any channels or packages of channels that you might subscribe to from time to time based on our selection rules;
  "Subscription Process" means the process by which you registered with us whether over the telephone or internet;
  "Supplier(s)" means the supplier or licensor to us of a Service or Programme Content in a Service;
  "UK" means those parts of the United Kingdom of Great Britain and Northern Ireland, the Channel Islands and the Isle of Man in which Freeview is available from time to time; and
  "Viewing Card" means the electronic smart card that enables you to view those parts of the Service to which you are entitled.

2. DURATION OF THIS AGREEMENT AND HOW WE CHANGE ITS TERMS

2.1 Start: This agreement will begin on the date you first complete the Subscription Process. During that process, you agree(d) to be bound by this agreement.

2.2 End: This agreement will continue until either you or we cancel it under one of the terms in this agreement.

2.3 Your rights to cancel this agreement:

   2.3.1 Minimum Subscription Period: If you have agreed to a Minimum Subscription Period you can normally only cancel this agreement under section 2.3.2 after the Minimum Subscription Period ends. You can, however, cancel his agreement earlier if: (i) you reasonably consider that any change we make to this agreement under section 2.6 materially affects your rights or obligations to your detriment; or (ii) we fundamentally change to your detriment the Service(s) to which the Minimum Subscription Period applies.

   2.3.2 No Minimum Subscription Period: You may terminate this agreement at any time by calling us and giving us at least 30 days' advance notice.

2.4 Our rights to suspend or cancel this agreement:

   2.4.1 We may suspend your subscription to the Service(s) and/or cancel this agreement:

      (a) at any time on 30 days' notice to you; or

      (b) immediately if we are requested to do so by a Supplier; or

      (c) immediately if bankruptcy proceedings are brought against you, you do not make payment of a court judgment on time, you make an arrangement with your creditors or if any of your assets are the subject of any form of seizure; or

      (d) immediately if you don't pay the Fees when you should.

   2.4.2 If you break any of the terms of this agreement or one of our Suppliers asks us to, we may cancel this agreement and any other agreement we may have with you or anyone located at the same premises as you immediately and (where relevant):

      (a) pass your details to a third party debt collection agency to reclaim Fees or other payments owed to us (such as payments under section 6.2); and/or

      (b) pass your details to our Suppliers so that they may bring legal action against you directly. In addition, we may assign to our Suppliers our right to bring legal action against you whether or breach of this agreement or otherwise.

2.5 Consequences if this agreement is cancelled:

   2.5.1 If we ask you to return the Viewing Card then when we receive it we will refund any part of the Fees you have paid in advance for the Service for the period after this agreement has ended unless: (a) you have tried to cancel this agreement before the Minimum Subscription Period ends; or (b) we have terminated this agreement under section 2.4.

   2.5.2 If you try to cancel this agreement before the end of a Minimum Subscription Period and/or you do not pay the full Fees when you should, we reserve the right to charge you for the Fees payable to us in respect of the full Minimum Subscription Period.

   2.5.3 Please note that we reserve the right to send a signal to your Equipment disabling certain of your Equipment's functions where you breach this agreement including where you fail to pay any Fees. Except where you persistently breach this agreement, the disabled functions will be restored on your Equipment as soon as is reasonably possible after you comply with this agreement.

   2.5.4 Where this agreement is cancelled for any reason then we may stop you from accessing all or any of the Programme Library.

2.6 Changing the terms of this agreement:

   2.6.1 We may not change sections 2.3.1, 2.6 or 8.4 or the terms of any special offers which apply to you and which you accept during the term of the offer except for security, legal or regulatory reasons.

   2.6.2 We will give you at least 14 days' notice of any other changes to this agreement.

3. EQUIPMENT

3.1 We do not provide Equipment under this agreement and we cannot be held responsible for any faults with equipment, incompatibility with the Viewing Card or any damage they may cause. Please contact your Equipment retailer in the event of any problems.

3.2 In addition, we cannot be held responsible for any incompatibility of your equipment with the Service(s). We are not able to publish a complete list of compatible Equipment as our Suppliers change and existing Suppliers may change their requirements. Certain Suppliers have particular requirements for Equipment which may mean that we are not able to let you subscribe (or continue to subscribe) to some of the Service(s) using particular types of Equipment.

3.3 If you have chosen to subscribe to one of our packages with a Minimum Subscription Period then we may provide you with Equipment as part of that package. The following will apply to any Equipment which we provide you with under this agreement in addition to the other sections of this agreement:

   3.3.1 Delivery of the Equipment: We will arrange delivery of the Equipment to you when you order your Top Up TV package. You should receive the Equipment you order within five (5) working days of placing your order. If you do not receive your Equipment within this time please contact our customer services team on the number set out at the top of this agreement.

   3.3.2 Ownership of the Equipment: Any Equipment which we provide to you will remain our property at all times. If you are using a conditional access module to view Sky Sports service this conditional access module may only be used with a maximum of four different television sets during the course of any calendar year. Your Equipment is for your personal use only and must not be given to anyone else.

   3.3.3 Interference with the Equipment: You must ensure that your Equipment is kept in reasonably appropriate conditions and treated in an appropriate way. This includes (but is not limited to): (i) complying with the requirements in and on the packaging in which your Equipment was delivered; and (ii) not decompiling, disassembling, modifying or reverse engineering the Equipment or any part of it.

   3.3.4 Faulty Equipment: If you experience any problems with any Equipment which we have provided to you (other than problems resulting from your damage of the Equipment) please contact us on the customer services number above.

   3.3.5 Lost, stolen or damaged Equipment: If your Equipment is lost, stolen or damaged by you, you must tell us immediately. Where we agree to replace your lost, stolen or damaged Equipment, you must pay us our standard Equipment replacement fee from time to time.

   3.3.6 Conditional Access Modules: If, for technical reasons, we are not able to supply the Services to you through a conditional access module then the following will apply, depending on whether you have purchased the conditional access module or if we have provided it to you as part of your subscription to our Services.

      3.3.6.1 Purchased Conditional Access Module: If you have purchased a conditional access module from us and we stop the supply of Services to the conditional access module for technical reasons within twelve (12) months of the date you purchased it then, provided that you return the conditional access module to us in accordance with the provisions of section below, you can decide to either (i) claim a refund for the amount you have paid for the conditional access module; or (ii) choose to replace the conditional access module with a set top box of our choice.

      3.3.6.2 Subscription Conditional Access Module: If we provide the conditional access module to you and we stop the supply of Services to the conditional access module for technical reasons at any point during your subscription then, provided that you return the conditional access module to us in accordance with the provisions of section below, you can decide to either: (i) end our agreement with you from the date we receive the conditional access module back or (ii) choose to replace the conditional access module with a set top box of our choice.

   3.3.7 Return of the Equipment: If at some point after the end of the Minimum Subscription Period you decide to end your subscription you agree to promptly send any Equipment which we have provided to you back to us in undamaged and usable form within seven (7) days from the date on which your subscription ends. We will send you a pre-paid return envelope for you to return the Equipment to us.

   3.3.8 Failure to Return Equipment: f you do not return the Equipment to us within seven (7) days from the date on which your subscription ends we will bill you for the cost of the same model of Equipment listed on our website at the time we send the invoice. If you fail to pay this bill then we may pass your details to a third party debt collection agency to reclaim the cost of the Equipment from you.

4. SERVICES AND PROGRAMME CONTENT

4.1 We do not provide the services offered by Freeview, and are not responsible for it in any way. Any issues concerning Freeview services should be directed to Freeview.

4.2 We or our Suppliers may withdraw any Service, change its hours or change the Programme Content on it. We will give you as much notice as we reasonably can if as a result of the change your Fee would increase.

4.3 Otherwise, we will do everything we reasonably can to make sure you can always access the Service(s) you subscribe to for as long as you have compatible Equipment and remain a party to this agreement. However, from time to time, faults occur with technology and you may experience occasional disruptions. You may also experience difficulties in reception of the Service(s) depending on where you live and the condition of your aerial and we cannot be liable for any difficulties which are beyond our control.

4.4 Content

   4.4.1 The selection, scheduling, substitution and withdrawal of Programme Content contained on any particular Service may be controlled by a Supplier and not Top Up TV.

   4.4.2 Where a Service is available from other retailers and/or on different platforms (for example on cable or satellite) we may broadcast a different version of the Service. This may mean that the version we broadcast: (A) has different or no interactive services; (B) has different or no access services (such as subtitling or audio description); and (C) is in standard definition rather than high definition or 3D.

   4.4.3 In addition we may alter or overlay the Service or black out certain Programme Content where we are required to do so by our Suppliers and our Suppliers may also include visible or invisible watermarks in the Services. In either case you agree not to do anything which would obscure or remove these overlays or watermarks.

   4.4.4 We may provide you with additional Programme Content (whether live or via your DTR) that we think may be of interest to you from time to time.

4.5 Changing your choice: Subject to any Minimum Subscription Period, you may subscribe to or de-subscribe from the Service at any time by contacting us. The changes (and any consequential changes to the Fees) will take effect immediately in the case of an increase or 30 days after our receipt of such notice in the case of a decrease.

4.6 Video on Demand: If you subscribe to any video-on-demand Service(s), you acknowledge that:

   4.6.1 The Service(s) work in part by instructing your DTR to record Programme Content for your later viewing. We may send instructions to your DTR at any time, day or night, and in some circumstances, if you choose to use your DTR whilst the DTR is being used to record Programme Content or your hard disc is full, your DTR will not be able to record all the new Programme Content.

   4.6.2 Programme Content may automatically be overwritten from your Programme Library after a specified period. In some cases you may be able to retain the Programme Content beyond that period by saving it to your personal Programme Library.

4.7 Multiroom Subscriptions: In addition to all the other terms of this agreement, this section 4.7 applies if you take out one or more extra subscriptions to any Service you receive from us.

   4.7.1 We may limit the number of the multiroom subscriptions you can take out.

   4.7.2 Each multiroom subscription must only be viewed at the same Address as the first subscription. In order to verify that you comply with this section 4.7.2, we may occasionally: (A) deactivate your subscriptions and require that you call us to reactive your subscriptions; and/or (B) require that you undertake certain actions the aim of which is to demonstrate that you comply with this section 4.7.2.

   4.7.3 Your multiroom subscription will only remain in force for so long as your first subscription to the relevant Service(s) remains valid.

5. VIEWING CARDS AND SOFTWARE

5.1 What is a Viewing Card? A Viewing Card is a smartcard that, when activated, acts like a key to enable you to view those Service(s) to which you are entitled. An additional charge will apply to further Viewing Cards that you request and to replacement Viewing Cards.

5.2 Use of the Viewing Card: We may activate or deactivate Viewing Cards in accordance with this agreement. You must only use the Viewing Card with the Equipment you tell us about during the Subscription Process. If you change your Equipment, you must tell us straight away.

5.3 Ownership of a Viewing Card: The Viewing Card will remain our property at all times. You agree promptly to send it back to us in undamaged and usable form within 7 days where we ask you to do so. In the event that you fail to return a Viewing Card where required to do so, you will not be entitled to any refund owed to you until the Viewing Card is returned. Your Viewing Card is for your personal use only and must not be given to anyone else.

5.4 Interference with Viewing Card: You must ensure that your Viewing Card is kept in reasonably appropriate conditions and treated in an appropriate way. This includes (but is not limited to): (i) complying with the requirements on the card carrier in which your Viewing Card was delivered; and (ii) not decompiling, disassembling, modifying or reverse engineering the Viewing Card or any part of it.

5.5 Deactivation: We may deactivate a Viewing Card: (i) if you tamper with it or use it for anything or in any way that we have not authorised; (ii) if it is necessary to protect the security of our transmission system; (iii) if you are in breach of this agreement or any other agreement relating to Equipment; (iv) if this agreement comes to an end; or (v) if it is otherwise reasonable for us to do so. Where your Viewing Card is reactivated following a deactivation we may charge you a reconnection fee.

5.6 Lost, stolen or malfunctioning Viewing Cards: If your Viewing Card is lost, stolen or damaged, you must tell us immediately. Where we agree to replace your lost, stolen or damaged Viewing Card, you must pay us our standard Viewing Card replacement fee from time to time.

5.7 Software

   5.7.1 For the avoidance of doubt, the software in the Equipment is owned by us, or is licensed by the manufacturer, and will not become your property. You must not remove software from the Equipment, add software to the Equipment or tamper in any way with the software in the Equipment. Also, you must not authorise anyone else to do any of these things.

   5.7.2 You must allow us, and only us, to update the software in the Equipment. We will generally do this by sending signals via the digital terrestrial network to the Equipment.

6. IMPORTANT LIMITS ON WHAT YOU CAN DO

6.1 Your Promise To Us: You confirm to us that you will only use the Viewing Card in the Equipment we have specifically authorised and at your Address for the purposes of viewing those parts of the Service(s) which you are entitled to view and for private domestic viewing purposes. In particular you must not:

   6.1.1 redistribute, re-broadcast and/or relay any Service or any part of any Service to any person (including yourself) at another location; or

   6.1.2 sell or make any charge for watching any part of the Service; or

   6.1.3 view or authorise or permit any person to view any Service or any part of any Service or in any public place or common areas or place or in any private place other than a home (for example a pub, bar, hotel, motel, restaurant, or other licensed premises or any club or similar place) whether or not a charge is made for admission or viewing.

6.2 Your duty to compensate us: If you use the Service in breach of this agreement, you must compensate us in full and immediately on demand for any loss, liability or cost which we incur arising from or in connection with your breach. In particular (and without limitation) where we are required to pay any Supplier any amount as a result of your breach of section 6.1 then you will immediately on request pay us that amount in full without any withholding or deduction.

6.3 Copying:

   6.3.1 You must not, and must not authorise or permit anyone else to make any recording of, or copy, any Service or Programme Content except for viewing at your Address at a more convenient time as permitted under the Copyright Designs and Patents Act 1998 (as amended from time to time).

   6.3.2 Some Programme Content has a specific "delete date" beyond which we are under an obligation from the Supplier to stop you viewing such Programme Content or automatically delete such Programme Content entirely.

   6.3.3 We may use your Viewing Card or disable certain features of your Equipment or deauthorise any particular kind(s) of Equipment to ensure that you cannot copy any part of the Service where a Supplier requires us to do so. Depending on the circumstances, this may mean disabling your access to the entire Service.

7. PERSONAL INFORMATION AND MONITORING

7.1 Personal Details: You confirm that all information you have supplied to us is correct. You will tell us if you change your Address, email address and/or telephone number or change your Equipment or change your payment details

7.2 Telephone calls: If you telephone us we may record your call solely for training purposes and to ensure that information is captured accurately and in order to monitor the quality of service that we provide to you.

7.3 Remote Investigation: At any time during the term of this agreement, we may carry out a variety of checks (including, for example, credit checks) on you which involve searching the files of one or more databases or agencies (which may keep a record of the search). We may also disclose details about your conduct as a customer to those agencies and relevant Suppliers. This information is used only to help make credit decisions affecting you or members of your household, or occasionally for fraud prevention or tracing debtors, or to verify that you are complying with this agreement including in particular section 6.1.

7.4 Disclosure: We may disclose the personal information you have given us or details about your conduct as a customer to our Suppliers or to companies we engage to verify that our customers are complying with the terms and conditions of this agreement or to prevent piracy.

7.5 Personal Data: We are registered under the Data Protection Act 1998. Your personal data will be used and processed in accordance with our privacy policy which is available on our website at www.topuptv.com.

8. PAYMENT

8.1 Fees and Payment: Unless we agree otherwise, you will be charged any connection Fee (which is always non-refundable) and the first monthly subscription Fee from the first day we enable your Viewing Card to receive the relevant Service(s) under this agreement. We will collect subsequent monthly subscription Fees monthly in advance.

8.2 Ongoing Payment Details: You will provide us with ongoing and valid payment details regarding payment for the Fees including during any free period. If you do not, we will have the right to cancel this agreement.

8.3 Direct Debit/Credit Card: If you have chosen to pay by direct debit or credit card: (A) you agree to allow us to alter your direct debit or credit card instruction (including the amount) for any reason, subject to the terms of the Direct Debit Guarantee; (B) we may also charge any other payment due to us under this agreement or any other agreement you have with us (including any compensation) by means of your direct debit or credit card; and (C) you confirm that the card that is being used is yours. All credit/debit card payments are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, or we or our authorised agents are unable to contact your card issuer we will not be liable for any delay or non-delivery of the Service(s) and we are not obliged to inform you of the refused payment.

8.4 Change to Payment Amount: We may change the Fees to cover any increase in the Retail Price Index or otherwise at any time by giving you advance notice. Where you are subject to a Minimum Subscription Period, we agree that, unless the change is due to your decision to change what you subscribe to, we will not increase any element of the Fee more than once in any year. However, we may also change the amount of any of the Fees with immediate effect to reflect any change in the applicable rate of VAT and/or if we are required by law or a regulatory authority to change our pricing structure in a way which affects the Fees.

9. WHAT RIGHTS AND REMEDIES YOU HAVE AGAINST US

9.1 Acceptance of liability: We will always be liable to you for death or personal injury caused by our negligence.

9.2 Limitation of liability: Subject always to section 9.1, we will not be liable under this agreement for any damage or loss suffered or incurred by you:

   9.2.1 as a consequence of any fault in Equipment, your television set or your aerial or any problems associated with Freeview, its channels or service information; or

   9.2.2 as a consequence of any use of your Viewing Card with any equipment which we have not approved; or

   9.2.3 as a consequence of any fault in your Viewing Card caused by you or anyone else damaging or tampering with it (this includes but is not limited to damage caused by Equipment), your negligence or failure to follow our reasonable instructions; or

   9.2.4 that were not foreseeable to you and us when the agreement was entered into; or

   9.2.5 that were not caused by our negligence; or

   9.2.6 if you are not entering into this agreement as a consumer; or

   9.2.7 due to your failure to adhere to the recommendations and requirements set out in this agreement; or

   9.2.8 as a consequence of our failure to provide any Service caused by events outside our reasonable control (this includes, but is not limited to, transmission failure, extremes of weather, industrial disputes, nuclear accident, acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction coming into force after the date of this agreement, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors).

9.3 To the fullest extent permissible under law, we disclaim any and all warranties of any kind (whether express or implied) in relation to the Service(s). Your statutory rights as a consumer are not affected however. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

9.4 Subject to section 9.1 our liability to you in contract, tort, negligence, pre-contract or other representations or otherwise arising out of or in connection with this agreement shall be limited to the total Fees paid by you.

10. GENERAL LEGAL STUFF

10.1 Notices: Where it states at any point in this agreement that we will notify you of something or give you notice of something, we can do this in writing by post or by email to the email address you gave us during the Subscription Process. The notification will be deemed to have been delivered two days after posting in the case of ordinary post or on the day the notification is sent in the case of email.

10.2 Transfer of this agreement: We may wish to transfer our rights or obligations under this agreement to any other legal entity. You agree that (i) we may do so provided that this will not affect the scope of your rights but only the entity against which you may assert your rights; and (ii) after we notify you of the date we will transfer the rights and obligations under this agreement to another legal entity, your only rights under or in connection with this agreement will be against the new legal entity and not Top Up TV Europe Limited. You may not transfer your rights or obligations under this agreement to anyone else.

10.3 Governing Law: This agreement is governed by and interpreted in accordance with the laws of England (or the laws of Scotland if you are domiciled there). Disputes arising in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales unless you choose the jurisdiction of your domicile in Scotland or Northern Ireland.

Our registered office is at Top Up TV Europe Limited, Lime Grove House, Green Street, St Helier, Jersey, JE1 2ST. Our VAT number is GB 918 0222 49.

We are regulated by: Ofcom (Riverside House, 2a Southwark Bridge Road, London, SE1 9HA, contact@ofcom.org.uk), ATVOD (The Authority for Television on Demand Ltd (which regulates the editorial content of on-demand programme services), Thames Court, 1 Victoria Street, Windsor, Berks, SL4 1YB complaints@atvod.co.uk, www.atvod.co.uk) and the ASA (The Advertising Standards Authority, Mid City Place, 71 High Holborn, London, WC1V 6QT, enquiries@asa.org.uk).